We write when something we ran into is worth passing on — an architecture decision, a shift in an industry we build for, a thing that turned out harder than it looked.
HIPAA compliance is usually described as a procurement problem. Most of what matters is a handful of architecture decisions that are cheap early and close to impossible to retrofit.
30 July 2026 · 4 min read
Teams build a retrieval pipeline, watch quality drop as sessions grow, and conclude the model is the problem. Retrieval was only ever one input to a larger decision.
16 July 2026 · 4 min read
A boarding facility runs on four tools that were never meant to work together. Replacing them meant designing for wet hands, Indian tax law, and anxious dog parents at 7pm.
2 July 2026 · 5 min read
The tools an operations business starts on are free, familiar and separately reasonable. The cost shows up as hours, not licence fees — and it compounds quietly until someone measures it.
25 June 2026 · 5 min read
Models got dramatically better while most companies got nothing. That gap is not a model problem, and the teams closing it all build the same unglamorous things first.
4 June 2026 · 4 min read
The most common agent failure is not a wrong answer. It is a confident report of success on work that does not run — and no record of how it got there.
28 May 2026 · 4 min read
When an agent misbehaves the reflex is to blame the model. Almost always the fault is in the system around it. Here are the eleven layers that system is made of, and how to tell which one failed.
21 May 2026 · 8 min read
Diagnosis, imaging, robotics, planning and front-desk automation — where artificial intelligence has already arrived in the operatory, and what it changes for the clinics adopting it first.
28 October 2025 · 4 min read
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